SMI shipping department is more and more careful about its customers' requirements!
To this purpose, SMI S.p.A and DHL International joined their efforts, in order to develop a software system integrated in the ERP (Enterpirse resource planning) of both the companies.
This system has great advantages for the customers:
Quicker spare parts delivery;
Automatization of a series of procedures that were previously performed manually;
Automatic e-mail notification, both to the customer and to SMI, including the following information: successful shipment, shipment date, AWB number, package features and link to DHL website in order to display the "shipment-tracking details".
Here is an example of the e-mail notification sent by this service:
*** *** ***
Oggetto: DHL Shipment Notification
DHL INTERNATIONAL GmbH
The following 1 piece(s) have been sent via DHL International GmbH on 10/07/2007 on Shipment Number 4960316093.
If you wish to track this shipment, please visit DHL website at http://www.dhl.com or contact your local DHL Customer Service office.
If you have a Web-enabled mail reader, click the link below to view shipment- tracking details: http://www.dhl.com/cgi-bin/tracking.pl?AWB=4960316093 or just forward this E-Mail to email@example.com and you will receive the tracking results in your inbox within minutes. Y ou can also contact your local DHL customer service department.
Please not reply to this email.
RECEIVER : "CUSTOMER name and address" SENDER : SMI SPA: Via Piazzalunga 30 San Giovanni B. 24015 ITALY
Nota informativa sobre el tratamiento de tus datos personales
PROTECCION DATOS Y PRIVACY
The European Regulation 679/2016 (GDPR) on the protection of personal data has been fully applicable since May 25th, 2018. This is an important goal, because it lays down rules relating to the processing of personal data for all Countries within the Union. Every company of the SMI Group planned a series of activities, assets or operational modes to comply with the regulation and put into practice the protection of personal data. Here is a list of actions taken to comply with the European Regulation and our policy on personal data processing.
Lawfulness of processing All activities relating to personal data processing shall be lawful (consent, contract obligations, vital interests of the data subject or of third parties, compliance with legal obligations to which the controller is subject, public interest or exercise of official authority, legitimate interest pursued by the controller or by third parties).
Information document The information statement has been improved and updated to the new regulations (art. 13 and 14 GDPR).
Rights of the data subjects (right of access, right to erasure-right to be forgotten, right to restriction of processing, right to object, right to data portability) Technical and organization measures have been adopted to ensure the data subject's exercise of his rights and to meet the data subject requirements.
Controllers, processors Based on the new principle of “accountability”, SMI Group organization was re-defined, in order to proactively ensure integral compliance with the Regulation. Redefinition of the role of data processors and service suppliers whose activity implies personal data processing.
Risk of data processing; accountability measures taken by controllers and processors (Impact assessment, record of processing activities, security of processing, data breach) The “Conformity document”, including records of data processing activity, plans, adopts and demonstrates all technical and organizational measures taken to adequately perform the data processing activities and specifies the necessary procedures to be adopted to notify data breach.
Transfer of personal data to international organizations Smi Group adheres to the general principles and guarantees concerning the transfer of personal data to third Countries.
The Controller is: SMI S.p.A. Head office: Via Carlo Ceresa, 10 - 24015 San Giovanni Bianco (BG) - ITALIA VAT nr: IT03942700166 - R.E.A. 421708 For further information, write to: firstname.lastname@example.org
According to the European Regulation 679/2016, the data subject is entitled to exercise the rights set forth in the Regulation. The integral version of art. 15; 16; 17; 18; 20; 21; 77 of the European Regulation is attached to this document.
SMI S.p.A. Sede amministrativa: Via Carlo Ceresa, 10 - 24015 San Giovanni Bianco (BG) - ITALIA Sede legale: Via Monte Grappa, 7 - 24121 Bergamo (BG) - ITALIA C.F. e P. IVA IT03942700166 - R.E.A. 421708 Capitale Sociale Euro 5.000.000 i.v.