SMI shipping department is more and more careful about its customers' requirements!
To this purpose, SMI S.p.A and DHL International joined their efforts, in order to develop a software system integrated in the ERP (Enterpirse resource planning) of both the companies.
This system has great advantages for the customers:
Quicker spare parts delivery;
Automatization of a series of procedures that were previously performed manually;
Automatic e-mail notification, both to the customer and to SMI, including the following information: successful shipment, shipment date, AWB number, package features and link to DHL website in order to display the "shipment-tracking details".
Here is an example of the e-mail notification sent by this service:
*** *** ***
Oggetto: DHL Shipment Notification
DHL INTERNATIONAL GmbH
The following 1 piece(s) have been sent via DHL International GmbH on 10/07/2007 on Shipment Number 4960316093.
If you wish to track this shipment, please visit DHL website at http://www.dhl.com or contact your local DHL Customer Service office.
If you have a Web-enabled mail reader, click the link below to view shipment- tracking details: http://www.dhl.com/cgi-bin/tracking.pl?AWB=4960316093 or just forward this E-Mail to email@example.com and you will receive the tracking results in your inbox within minutes. Y ou can also contact your local DHL customer service department.
Please not reply to this email.
RECEIVER : "CUSTOMER name and address" SENDER : SMI SPA: Via Piazzalunga 30 San Giovanni B. 24015 ITALY
In compliance with the Italian Law no. 196 dated June 30, 2003 (Code concerning the protection of personal data), SMI S.p.A. informs you that your personal data will be used by SMI S.p.A. for purposes associated with marketing and business activity only. SMI S.p.A. will treat all the data you provided it with in the utmost secrecy and will be allowed to transmit them for the same purposes to its subsidiary or associate companies only, both in Italy and in those countries where SMI S.p.A. operates, it being understood that these subsidiary or associate companies will adopt equivalent criteria of security and secrecy.
The provision of your personal data is not compulsory; in case of denial, it will not be possible for you to send this form on-line. Moreover, you will be entitled to consult your data and to ask SMI S.p.A. to correct, update and, if applicable, to cancel or block them by writing to SMI S.p.A., Via Carlo Ceresa, 10- 24015 San Giovanni Bianco (BG) - Italy. Any communication is to be addressed to the attention of "the person in charge for the treatment of personal data".
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You are kindly requested to attentively read the above mentioned information: by ticking the box below and clicking on the "send" button, you will give SMI S.p.A. your consent to use and transmit your personal data for the purposes related to the declared activity, in compliance with the Italian Law quoted hereinbefore. I have read and understood the above mentioned information and, hence, in compliance with the Italian Law quoted hereinbefore, I give my consent to the use and the transmission of my personal data for the purposes related to the declared activity.
SMI S.p.A. Sede amministrativa: Via Carlo Ceresa, 10 - 24015 San Giovanni Bianco (BG) - ITALIA Sede legale: Via Monte Grappa, 7 - 24121 Bergamo (BG) - ITALIA C.F. e P. IVA IT03942700166 - R.E.A. 421708 Capitale Sociale Euro 5.000.000 i.v.
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