SMI's customers can benefit from the many advantages offered by the information technology through Smipass, the new web-based platform of after sales technical support via the Internet.
Smipass is an area of the www.smigroup.it website created to bring together in a single environment all of on-line after-sales services, that the customers of SMI can use any time after logging in and that allows to:
access a constantly updated database of information about their machines (SmyCloud);
consult a large library of technical files for sorting out machine low-complexity troubles (Troubleshooting);
get assistance and technical advice from SMI service engineers, promptly and efficiently (SmyCall & Remote Assistance);
take advantage of a wide range of bespoke packages to enhance the machine's efficiency proposed by the Spare parts & Upgrades depts. (SmyUpgrades).
The portfolio of services offered by SMI through Smipass is constantly evolving and includes solutions meant to quickly and effectively respond to the requests of on-site and on-line technical assistance, of machine updating and of staff training.
We invite you to visit our web site and to find out more about our latest proposals in the following areas: Technical Support, Spare parts & Upgrades, Manuals and Training.
In compliance with the Italian Law no. 196 dated June 30, 2003 (Code concerning the protection of personal data), SMI S.p.A. informs you that your personal data will be used by SMI S.p.A. for purposes associated with marketing and business activity only. SMI S.p.A. will treat all the data you provided it with in the utmost secrecy and will be allowed to transmit them for the same purposes to its subsidiary or associate companies only, both in Italy and in those countries where SMI S.p.A. operates, it being understood that these subsidiary or associate companies will adopt equivalent criteria of security and secrecy.
The provision of your personal data is not compulsory; in case of denial, it will not be possible for you to send this form on-line. Moreover, you will be entitled to consult your data and to ask SMI S.p.A. to correct, update and, if applicable, to cancel or block them by writing to SMI S.p.A., Via Carlo Ceresa, 10- 24015 San Giovanni Bianco (BG) - Italy. Any communication is to be addressed to the attention of "the person in charge for the treatment of personal data".
With regard to cookies, our website uses exclusively technical cookies, whose utilization is not aimed at the collection of the user's personal data; it is limited to the transmission of session identification data. Technical cookies allow IT authentication, session monitoring and the memorization of specific information to let the user browse or get a specific service. Technical cookies allow to keep the identification of the user in the course of the session, their memorization is not enduring on the user's device and they are automatically canceled once the browser is closed.
You are kindly requested to attentively read the above mentioned information: by ticking the box below and clicking on the "send" button, you will give SMI S.p.A. your consent to use and transmit your personal data for the purposes related to the declared activity, in compliance with the Italian Law quoted hereinbefore. I have read and understood the above mentioned information and, hence, in compliance with the Italian Law quoted hereinbefore, I give my consent to the use and the transmission of my personal data for the purposes related to the declared activity.
SMI S.p.A. Sede amministrativa: Via Carlo Ceresa, 10 - 24015 San Giovanni Bianco (BG) - ITALIA Sede legale: Via Monte Grappa, 7 - 24121 Bergamo (BG) - ITALIA C.F. e P. IVA IT03942700166 - R.E.A. 421708 Capitale Sociale Euro 5.000.000 i.v.
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