The service area of Manuals offers SMI's customers an innovative multimedia digital library, called SmyCloud, that users can access 24/7 to consult interactively the use and maintenance manuals, the spare parts manuals and the electrical diagrams of their machines, with the possibility to download technical documentation and save it in pdf format on the hard disk of their computers or tablets.
The on-line consultation of machine's technical manuals is easy and user-friendly and offers the great advantage of providing anytime the electrical diagrams in their most recent version and the other manuals updated to the machine's newest functions, latest upgrades or most innnovative accessories in the meantime implemented on the equipment of the same model.
SmyCloud is available in the reserved area of Smipass section that can be accessed through personal username and passworld provided by SMI. From SmyCloud you can also generate spare parts offer request automatically, by clicking upon the drawing depicting the spare part selected.
Thanks to interactive synoptic tables, SMI's customers can visualize on their computers a 3D rendering of the machine's various sections; furthermore, by placing the mouse on any spot of a certain section you can open the technical drawing of the spare parts connected to that section and visualize their identification code and, where it is possible, their price as well.
By clicking on a certain item id code, the relevant spare part gets automatically added to an offer request form to be sent by email to the Spare Parts Department of SMI.